Job Opportunities

Business Support / Technical Sales

Job description

Support the customer / partner network, maintain customer satisfaction, establish and maintain a smooth order processing and administration.

The goal is to provide high class customer service and to help increase the company’s growth and revenue through sales maximization.

Requirements
Job skills & experience Personal skills
  • Degree in business, marketing or related field
  • A very good understanding of the sales process
  • Proven experience
  • Good written an oral communication skills
  • Strong familiarity with Windows operating systems (Very good MS-Office skills)
  • Knowledge of an Enterprise Resource Planning System
  • Administration skills / Organizational skills

Advantageous additional skills:

  • Understanding of purchasing processes
  • Basic technical understanding and interest
  • Experience in working in an international organisation
  • Strong customer orientation and very good interaction with people
  • Understand customer needs and requirements
  • Solid communication and interpersonal skills
  • Ability to listen to concerns and handle criticism without taking it personally
  • Strongly service- and solution-oriented
  • Ability to work under pressure in a fast-paced environment
  • Ability to multi-task, prioritize and manage time effectively
  • Self-motivated and a determination to surpass performance goals
  • Innovative, creative and decisive
  • Friendly, helpful, confident and engaging personality

Tasks

  • Ensuring high levels of customer satisfaction through excellent sales service
  • Develop relationships with customers responding to their questions efficiently and courteously.
  • Process inquiries and orders (coming in via telephone, email and fax)
  • Ensure quality of data entered into the Enterprise Resource Planning System
  • Follow up on leads, quotes, outstanding orders, etc.
  • Route qualified opportunities to the sales executive for further development and closure
  • Support the Managing Director in all aspects of his daily business and in obtaining his targets.
  • Record keeping (inbound/outbound calls, customer feedback, inquiries etc.)
  • Communicate with sister companies in UK and Germany to ensure quality of processes and deliveries (purchasing, logistics, marketing etc.)
  • Support marketing actions

Email your applications to info@k2-systems.co.za – Re: Application.

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